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Substance Abuse and Mental Health Services Administration
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Best Practices for Providers / Outreach
Meeting people where they are—geographically, philosophically, emotionally—is the essence of outreach to people experiencing homelessness. Rather than expecting people to access services on their own, outreach workers across the country take services to where people are. These outreach workers are often the first and only point of contact for people who might otherwise be disconnected. The resources on this page can help providers and agencies to adopt effective outreach practices through tips, trainings, and successful program models.



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