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Substance Abuse and Mental Health Services Administration
Strengthening the Consumer Voice in Managed Care: VII. The Georgia Peer Specialist Program
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The Surgeon General’s landmark 1999 Mental Health Report gives consumers and their families a prominent place in the mental health system as advocates, participants in overseeing policy, and providers of services. Managed care programs, when adequately funded and wisely managed, can, should, and sometimes do promote all three objectives. The rationale for a more consumercentric approach to managed care derives from a clinical prediction that services provided in this manner will lead to improved outcomes and a view of democratic process that calls for robust citizen involvement beyond that provided by representative government alone.

The rationale for a more consumercentric approach to managed care derives from a clinical prediction that services provided in this manner will lead to improved outcomes and a view of democratic process that calls for robust citizen involvement beyond that provided by representative government alone. (Authors)
Journal
2003
Psychiatric Services
54
4
497-498