The Seven Dimensions of Quality for Supportive Housing: Definitions and Indicators; Quality Assessment Tools; and Additional Materials and Resources
The corporation for Supportive Housing developed this report to provide the information from the field about developing and maintaining a successful supportive housing program.
CSH is pleased to make available this set of three (3) publications regarding The Seven Dimensions of Quality for Supportive Housing, developed through dialogue with supportive housing tenants, providers, funders, and other stakeholders – and through involvement in successful supportive housing projects around the country.
The Seven Dimensions of Quality for Supportive Housing: Definitions and Indicators
Publication Date: February 2009 (33 pages)
The Seven Dimensions of Quality for Supportive Housing are intended to provide a common framework for the supportive housing industry and to allow developers, property managers, service providers, and funders to assess the quality of supportive housing units and to make sound investments in quality supportive housing. This document contains Definitions, Key Indicators of Quality and Additional Indicators of Quality for each Dimension; discussion of the applicability of the Dimensions to scattered-site, master-leased or tenant-based supportive housing units; and a description of staff development topics that support the achievement of quality for each Dimension.
The Seven Dimensions of Quality for Supportive Housing: Quality Assessment Tools
Publication Date: February 2009 (85 pages)
These Quality Assessment Tools allow organizations to assess alignment with CSH’s Seven Dimensions of Quality for Supportive Housing. Key Indicators of Quality (including Questions to Consider) and Additional Indicators of Quality are presented in a “workbook” format with plenty of space for notes, to allow organizations to implement an organized assessment - of either existing supportive housing units or plans for new units. Guidance regarding the materials that organizations should review while completing such an assessment is also provided, and the Tools utilize a simple rating scale for all Indicators to allow organizations to identify areas where quality improvement may or may not be needed. The Quality Assessment Tools may be used individually to assess one or more Dimensions of Quality, or used in combination in order to create a comprehensive assessment.
The Seven Dimensions of Quality for Supportive Housing: Additional Materials and Resources
Publication Date: February 2009 (12 pages)
Organizations are encouraged to consult this document for links to publications, training materials, and other tools and resources that can help foster the quality of supportive housing. Also included in this resource is a Supportive Housing Quality Improvement Action Plan Form, in both printable and electronic (fillable) formats. This tool can be used to create concrete plans for addressing quality-related issues identified during the Quality Assessment process. (Authors).
Download each of these three documents from the Corporation for Supportive Housing's Publication's Page.
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